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Showing F.A.Q. 6 to 8 of 8
  • Q: Can you port Vonage numbers?
    A:

    Yes, we can port Vonage numbers, unless it is a number from an area we do not cover.

    We might need to know the LEC name (Local Exchange Carrier) that provides the service to Vonage. You will need to have this information in hand before we can start the process. This can be requested directly to Vonage.

    Do not hesitate to ask us if a specified number is portable by using the following tool.

  • Q: Owner of DID number
    A:

    All phone numbers purchased or ported with us remains the sole property of the customer unless you cancel it.

    When porting numbers, we are required to identify the owner of the account and/or phone numbers to avoid fraudulent activity. You are required to provide the owner name.

    Be sure to contact our team to advise us of any steps taken to move in or out of your phone numbers. Also make sure that your account balance has the necessary funds to allow for the porting process.

  • Q: Can I place and receive collect calls with a VoIP line?
    A:

    Collect calls are not supported on VoIP service.