We’re thrilled to introduce our latest integration with YakChat, a powerful tool that allows Microsoft Teams users to seamlessly send and receive SMS and MMS within their Teams environment. With this integration, businesses can now extend their communication capabilities beyond chat and email, reaching customers and partners directly via text messaging.
For a complete overview of YakChat’s features, visit YakChat's product description.
Direct SMS/MMS within Microsoft Teams – No need to switch apps. YakChat’s integration enables users to engage with contacts through text messaging, all from within their familiar Teams workspace.
Improved Collaboration with Shared Inboxes – Teams can efficiently manage and respond to customer messages together, ensuring no conversation is missed.
Secure & Scalable Messaging – Whether you're handling customer support, appointment reminders, or internal notifications, YakChat’s enterprise-grade security ensures safe and compliant communications.
To get started with the integration, check out the step-by-step YakChat integration guide.
While YakChat’s Teams plugin is ideal for integrating SMS/MMS into an existing workflow, businesses that require a higher-volume messaging solution or need to manage multiple shared inboxes can also leverage YakChat as a standalone, multi-platform application.
This means:
- Flexible Access – Available on desktop, mobile, and web, so your team can communicate anytime, anywhere.
- Advanced Message Management – Easily sort, filter, and manage conversations across different numbers and departments.
- Cross-Platform Communication – YakChat supports multiple business tools, ensuring smooth connectivity beyond Microsoft Teams.
With this integration, we’re making it easier than ever for businesses to connect with their audience via text messaging—a channel known for its high engagement and quick response rates. Whether you’re looking for a seamless Microsoft Teams SMS integration or a robust standalone messaging solution, YakChat has you covered.